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FAQ

Where do I download the app?

IOS devices: (iPhones or iPads) Launch the App Store through your App or type www.apple.com/ios/app-store. Tap the magnifying glass on the bottom right of the screen in the App store: Type in MrRebounder® then look for the Mr. Rebounder® icon

Click the Get button.

ANDROID devices: Launch the App store through your App Type in MrRebounder® then look for the Mr. Rebounder® icon

Click the Get button

How do I set up a profile?

Open the App, On the bottom right you will see an icon with Profile next to it. Click profile and then click Account Info..

How do I reset my password?

The password can be reset using the forgot password feature. If this does not work please contact our service department at [email protected]

Can I turn off the music but keep the notifications for when the movements switch?

We are working on that feature for our next version. In the interim the music can be turned down but it will turn down the notification as well.

Where do I purchase the app?

The app store downloads the app. To utilize its features purchase the subscription at mrrebounder.com/shop

Why is the app separate from the purchase?

The App utilizes the IOS and Android platforms but the App needs to be purchased to utilize its features.

How do I change my avatar?

How can I download the videos?

To successfully download the video on iOS devices, follow these steps:

1. Click on the share button.
2. Select ‘Save to Files’ from the options provided.
3. Download and play the video directly from your Files.

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